Economic Gardening® is the oldest and best-tested entrepreneurial economic development program in the country. It is based on a groundbreaking idea: develop an entrepreneurial approach to economic development. At the time, the standard practice was to recruit companies from other communities (economic hunting). The unconventional thesis suggested that economic developers could stay at home and help local entrepreneurs grow their companies (economic gardening).

The essence of the program is using sophisticated tools for strategic research combined with “New Sciences” analytical frameworks to help local companies scale up and create jobs and wealth in the community. Customer-Led Innovations Consulting provides experts, with expertise in market research expertise, enhanced by AI, as part of teams conducting this strategic research.

We hired Brent and Customer-Led Innovations Consulting to analyze one of our subsidiary non-profits to improve cash flow, governance, marketing, and operations. Brent dug into the details of the business, identifying and eliminating inefficiencies, improving cash flows, creating marketing strategies and collateral, including a new website, and writing policies and procedures to improve customer satisfaction, productivity, and fiscal discipline. As a result, the organization is on a much more solid financial footing, new clients are enrolling, and client satisfaction is up.

I would recommend Brent and Customer-Led Innovations Consulting not only for product management, but also for general business consulting. That has made a huge business in our organization and will do the same for yours!

— Jared Haddock, Director, Vertex Nonprofit Organization